HRTailor.AI – Refund & Cancellation Policy

This Refund & Cancellation Policy (“Policy”) governs all purchases and access to paid services provided by HRTailor.AI (“Company”, “we”, “us”, “our”). By purchasing or using any paid services, you agree to this Policy.

1. Nature of Services

• Our services include digital products, SaaS tools, and subscriptions.
• Access is usually granted immediately after payment.
• All purchases are non-returnable and non-revocable.

2. Strict No-Refund Policy

All payments are non-refundable, non-cancellable, and non-adjustable. Refunds will not be issued for:

• Dissatisfaction or change of mind
• Non-usage or user technical issues
• Account suspension for policy violations
• Offers, discounts, coupons, or credits
• Failure to meet expectations or business outcomes

3. No Returns or Exchanges

• Digital services cannot be returned or exchanged.
• No payment reversals unless required by applicable law.

4. Subscription & Auto-Renewal

• You may disable auto-renewal anytime (if enabled).
• No refunds for the current subscription cycle.
• One-time purchases cannot be cancelled.

5. Payment Errors & Chargebacks

• Payments are processed via third-party gateways.
• Duplicate charges may be corrected with account credit or refund (if legally required).
• Unauthorized chargebacks may result in account suspension and legal recovery.

6. Service Interruptions

• No refund for downtime or maintenance.
• Goodwill credits may be issued at our discretion.

7. Taxes & Pricing

• Taxes are the user’s responsibility.
• Currency conversion fees are borne by the user.
• Prices may change without notice.

8. Compliance with Law

Nothing in this Policy overrides mandatory consumer rights.

9. Limitation of Liability

Our maximum liability is limited to the amount paid for the specific service purchased.

10. Policy Updates

We may update this Policy anytime. Continued use means acceptance of the updated terms.

11. Governing Law

Governed by the laws of Republic of India. Courts in Mumbai have exclusive jurisdiction.

12. Contact

For billing concerns:
Email: [email protected]
Website: www.hrtailor.ai

Disclaimer

This Policy is for general informational purposes and is not legal advice.